Trust & Privacy

• Business information you provide — business name, industry, country, city, size.
• Weekly business performance data — sales, expenses, margins, customers, stock.
• Monday Founder Reset™ submissions and the commitments you make.
• Subscription information — plan, status and payment records from our payment provider.
• Product usage data — which features you use, so we can improve ProfitOS.

• Generate your personalised recommendations and Business Health Score.
• Track your business progress over time.
• Improve ProfitOS.
• Provide customer support.
• Send your Monday Founder Reset™ emails.

• We do not sell your individual business data.
• We do not share your confidential financial information.
• We do not expose your business identity in any report.
• We do not give third parties access to your private business information without your permission.

ProfitOS may publish ecosystem insights — for example, “42% of retail SMEs identified pricing as their biggest profit leak,” or “the average Business Health Score for Nairobi retail businesses increased by 8%.”

These reports are based on anonymous, combined data. No individual business or founder can be identified from them.

• Download your data at any time.
• Request deletion of your account and data.
• Update your business information.
• Manage your email preferences, including opting out of marketing at any time.

To exercise any of these, email privacy@profitos.africa.

• Encrypted authentication.
• Secure cloud infrastructure.
• Role-based admin access.
• No employee can access customer passwords.
• Customer financial data is protected and access is restricted.

This page is maintained by the ProfitOS team to answer common security and privacy questions. It describes our current practices — it is not an independent audit or certification.

Product updates, founder tips and webinar invitations are optional. The marketing checkbox at sign-up is unchecked by default, and you can change your preference any time from your account.

Signed-in founders can see every record we hold, download it as JSON or CSV, change email preferences, reset a password and permanently delete the account from Data & Permissions. Deletion is immediate and cannot be undone.

Privacy questions: privacy@profitos.africa. Product support: support@profitos.africa.

Policy version 1.0 — last updated 5 August 2026.